Credit Repair & FICO Score — Frequently Asked Questions
Get clear, honest answers from our team of credit specialists. No sales pitch. No fluff. Just the information you need to make smart decisions about your credit.
Answers reviewed by Isaac Palacios — Credit Repair Specialist & Founder, Maximum FICO Score
Isaac Palacios has over 20 years of experience in credit repair, FCRA compliance, and consumer advocacy. He founded Maximum FICO Score in Bakersfield, CA in 2016 and has helped thousands of clients improve their FICO scores by 50 to 175+ points. All content on this page reflects Maximum FICO Score's ethical, law-compliant approach to credit restoration. Learn more about Isaac →
What is credit repair?
Credit repair is the process of reviewing your credit reports from Experian, Equifax, and TransUnion, identifying information that is inaccurate, incomplete, or unverifiable, and disputing that information under the Fair Credit Reporting Act (FCRA).
At Maximum FICO Score, we go beyond just disputing items. We combine professional dispute management with personalized credit education — so clients understand their credit and know how to maintain a healthy profile long after our work together is done.
Is credit repair legal?
Yes — credit repair is 100% legal. Under the Fair Credit Reporting Act (FCRA) and the Credit Repair Organizations Act (CROA), every American consumer has the legal right to dispute inaccurate, unverifiable, or outdated information on their credit reports.
Maximum FICO Score operates in full compliance with all federal and California state consumer protection laws. We never use illegal tactics, and we educate our clients on their rights every step of the way.
Can I repair my credit on my own?
Yes — you have the legal right to dispute items on your own directly with the credit bureaus. We even offer a DIY Credit Repair section to help you do just that.
However, working with a professional has advantages: we know the exact language and procedures that get results, we track bureau deadlines, and we manage multiple disputes across all three bureaus simultaneously — saving you significant time and frustration.
What negative items can be disputed on a credit report?
Under the FCRA, you can dispute any item that is inaccurate, incomplete, or unverifiable. Common items we successfully challenge include:
- Late payments reported in error
- Collections that are outdated, paid, or don't belong to you
- Charge-offs with incorrect balances or dates
- Duplicate accounts
- Medical debt errors
- Identity theft accounts
- Repossessions with inaccurate details
- Bankruptcies past the 10-year reporting limit
- Judgments or liens that have been satisfied but not updated
What is the difference between credit repair and credit counseling?
Credit repair focuses specifically on identifying and disputing inaccurate or unverifiable items on your credit reports to improve your score.
Credit counseling is broader — it includes budgeting advice, debt management plans, and overall financial education.
Maximum FICO Score provides both. We dispute negative items on your behalf while also teaching clients credit-building habits, utilization management, and long-term financial strategies.
How long does credit repair take?
Credit improvement is a process, not an overnight fix. Here is a general timeline:
- 30–60 days: First dispute responses begin arriving from the bureaus
- 3–6 months: Most clients see meaningful score improvements
- 6–12+ months: Complex cases (bankruptcies, multiple collections, identity theft) may require longer
Credit bureaus are legally required to investigate and respond to disputes within 30 days. Your timeline depends on the complexity of your credit profile and how creditors respond.
Can you guarantee a specific credit score increase?
No — and any company that does is breaking the law. Under the Credit Repair Organizations Act (CROA), no credit repair company may legally guarantee specific score results.
What we can promise: we will work diligently on your behalf using every legal tool available. Our clients have seen average score improvements of 50 to 175+ points, and we back our service with a satisfaction guarantee. Individual results vary based on your credit history and financial behavior during the process.
Will disputing items hurt my credit score?
No. Submitting disputes to the credit bureaus does not lower your score. Disputes do not appear on your credit report as negative items.
When a negative item is removed or updated as a result of a dispute, your score will typically improve. In some cases, removing an old account could affect your average credit age, so our team evaluates each situation strategically before submitting disputes.
What results have your clients seen?
Our clients have achieved a wide range of outcomes, including:
- Average FICO score improvements of 50 to 175+ points
- Successful removal of collections, charge-offs, and late payments
- Approval for mortgages, car loans, and credit cards previously denied
- Qualification for lower interest rates saving thousands of dollars
- Rebuilding credit after bankruptcy within 12–24 months
Visit our Client Success Stories page to read real experiences from real clients.
What is a FICO Score and why does it matter?
A FICO Score is a three-digit number ranging from 300 to 850, calculated from the data in your credit reports. It is used by approximately 90% of top U.S. lenders to evaluate your creditworthiness.
Your FICO Score affects:
- Mortgage and home loan approval & interest rates
- Car loan qualification and rates
- Credit card approvals and limits
- Apartment rental applications
- Insurance premiums in some states
- Certain job applications
What are the five factors that affect my credit score?
Your FICO Score is calculated using five weighted factors:
- Payment History — 35%: Whether you pay on time. This is the single most important factor.
- Credit Utilization — 30%: How much of your available credit you are using. Keep this below 30%, ideally below 10%.
- Length of Credit History — 15%: How long your accounts have been open. Older accounts help your score.
- Credit Mix — 10%: The variety of account types (credit cards, installment loans, mortgages) you carry.
- New Credit Inquiries — 10%: How recently you applied for new credit. Multiple hard inquiries in a short period can temporarily lower your score.
Payment history and utilization together make up 65% of your score — so these two factors are the most important to manage.
Why is credit utilization so important?
Credit utilization — the percentage of your total available credit that you are currently using — makes up 30% of your FICO Score. High balances can significantly lower your score even if you make every payment on time.
For example, if you have a $10,000 credit limit and carry a $4,000 balance, your utilization is 40% — which will hurt your score. We recommend keeping individual card utilization below 30% and total utilization below 10% for the best results.
What credit score is considered good?
FICO Score ranges are generally interpreted as follows:
- 800–850: Exceptional — qualifies for the best rates
- 740–799: Very Good — qualifies for excellent rates
- 670–739: Good — qualifies for most loans
- 580–669: Fair — limited options, higher rates
- 300–579: Poor — most applications will be denied
Our goal at Maximum FICO Score is to help clients reach the 700+ range as a foundation, and work toward 740+ for the best financial opportunities.
How does Maximum FICO Score's credit repair process work?
Our process is structured, transparent, and fully FCRA-compliant:
- Step 1 — Credit Report Analysis: We pull and review your full three-bureau credit report to identify all inaccurate, incomplete, or unverifiable items.
- Step 2 — Personal Information Review: We verify that your name, address, and identifying information are accurate across all three bureaus.
- Step 3 — Strategic Dispute Submissions: We prepare and submit legally sound dispute letters to Experian, Equifax, and TransUnion.
- Step 4 — Creditor Follow-Ups: When appropriate under the FCRA, we dispute directly with original creditors (furnishers).
- Step 5 — Ongoing Monitoring & Reporting: We track bureau responses, provide progress updates, and submit additional rounds as needed.
- Step 6 — Credit-Building Guidance: We coach you on building new positive credit alongside the dispute process.
Do I need to stop using credit while in your program?
No — you do not need to stop using credit. In fact, responsible credit use during the program can accelerate your improvement.
We recommend:
- Making all payments on time (payment history = 35% of your score)
- Keeping credit card balances below 30% of their limit
- Avoiding applying for new credit unless our team advises it
We will guide you through the right credit behaviors throughout the program.
How do I monitor my progress?
Every client receives access to a 24/7 online client portal where you can log in anytime to see:
- Which items have been disputed
- Status of bureau responses
- Items that have been removed or updated
- Your credit score progress over time
We also provide regular updates and our team is available during office hours to answer your questions.
How do you protect my personal information?
We take data security very seriously. All client information is stored in secure, encrypted systems. We do not share your personal information with third parties for marketing purposes. Our processes comply with all applicable data privacy regulations including the CROA and state consumer protection laws.
Do you help with debt relief in addition to credit repair?
Yes. In addition to credit repair, Maximum FICO Score provides debt relief guidance. We help clients understand all of their options, including:
- Debt validation under the Fair Debt Collection Practices Act (FDCPA)
- Pay-for-delete negotiation strategies with collectors
- Goodwill letter campaigns to original creditors
- Understanding debt settlement options
- Referrals to licensed debt settlement professionals when appropriate
Our goal is to address both the credit report and the underlying debt so clients achieve lasting financial stability — not just a temporarily improved score.
What is a pay-for-delete agreement?
A pay-for-delete is a negotiated agreement where a consumer pays a debt collector in exchange for the collector removing the collection account from the credit report — rather than simply marking it as "paid."
This can be an effective strategy for certain collections. However, it is not guaranteed and depends on the collector's willingness to agree. Our team can evaluate whether this approach is appropriate for your specific situation and guide the negotiation process.
What is debt validation and how can it help me?
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request that a debt collector validate the debt they claim you owe — proving it belongs to you and that the amount is correct.
If the collector cannot validate the debt within the legal timeframe, they must cease collection activity and may be required to remove the item from your credit report. This is a powerful tool, especially for older or disputed collections.
Do you help with building positive credit?
Yes — removing negative items is only half the equation. A strong credit profile requires both removing inaccuracies and building positive, well-managed accounts over time.
We provide guidance on credit-building tools including:
- Secured credit cards (and which ones to choose)
- Credit-builder installment loans
- Rent and utility reporting services
- Becoming an authorized user on a healthy account
- Proper utilization management strategies
- Account structure optimization for score maximization
Can you help me if I've been through bankruptcy?
Yes — bankruptcy does not permanently ruin your credit, and we specialize in helping clients rebuild after bankruptcy.
- Chapter 7 bankruptcy remains on your credit report for 10 years
- Chapter 13 remains for 7 years
However, you can begin rebuilding positive credit immediately after discharge. We help clients establish new credit accounts, correct any inaccurate bankruptcy-related reporting, and develop a strategy to reach a good credit score as quickly as possible. Many clients see significant improvement within 12 to 24 months of discharge.
How do I build business credit?
Building business credit requires establishing your business as a separate legal entity with its own credit profile — separate from your personal credit. Key steps include:
- Forming an LLC or corporation and obtaining an EIN
- Opening a dedicated business bank account
- Establishing trade lines with vendors that report to business credit bureaus (Dun & Bradstreet, Experian Business, Equifax Business)
- Applying for a business credit card
- Maintaining a strong personal credit profile, as lenders often check both
We offer business funding and credit-building guidance as part of our services. Contact us to learn more →
How do I get started?
Getting started is simple and there is no obligation:
- Call us: 661-505-8085 to speak with a credit specialist
- Free Assessment: Complete our online credit assessment and we'll review your situation
- Visit us: 4646 Wilson Road, Suite 101, Bakersfield, CA 93309
During your free consultation, we review your credit situation, explain exactly what we can do for you, and recommend the right plan. There are no long-term contracts and no hidden fees.
What areas do you serve?
We are based in Bakersfield, California and serve clients throughout the United States. We work with clients locally in Kern County — including Bakersfield, Delano, Shafter, and Tehachapi — and remotely with clients across the country.
Cities we frequently serve include: Los Angeles, Fresno, Riverside, San Jose, Irvine, Long Beach, Anaheim, San Diego, Sacramento, and nationwide. All services can be delivered fully remotely.
How much does credit repair cost?
We offer straightforward, affordable pricing with no long-term contracts and no hidden fees. Plans are designed to fit different budgets and credit situations.
The only additional cost we require is a credit monitoring subscription so we can pull your reports and track your progress throughout the program.
Visit our Plans & Pricing page for full details, or call us at 661-505-8085 to discuss which plan is right for you.
What is your satisfaction guarantee?
We back our services with a satisfaction guarantee because we believe in what we do and we want you to feel confident working with us. If you are not satisfied with our service, contact us to discuss your concerns — we are committed to making it right.
As required by the Credit Repair Organizations Act, we cannot promise or guarantee specific score increases. But we can promise diligent, ethical, and transparent work on your behalf every step of the way.
Ready to Improve Your Credit?
Schedule your free, no-obligation consultation today. Our certified credit specialists are standing by to review your situation and build a plan for your financial future.
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